Refund policy

Overview

At Snack Life™, every item is made to order just for you. Because of this, we currently do not accept returns or exchanges for reasons such as size, color preference, or change of mind.

However, if your order arrives damaged, defective, or incorrect, we’ve got your back — we’ll replace it or issue a refund.

---

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered:

1. Please contact us at hello@snacklifeswag.com within 7 days of delivery.

2. Include your order number and a photo of the issue.

3. Once verified, we’ll arrange for a replacement or refund at no additional cost to you.

---

Refunds

• Approved refunds will be processed back to your original payment method.

• Depending on your bank, it may take 5–10 business days for the refund to appear.

---

Exchanges

We do not process direct exchanges. If a replacement is needed, we will issue a new order once your claim has been approved.

---

Questions?

If you have any issues or concerns, please reach out to us:
📩 hello@snacklifeswag.com

Snack Life™ is all about good vibes — we’ll always do our best to make things right.